Service

Our strong point is to give an appropriate answer to your question or reaction as soon as possible.

 

Use the most favorable way to contact us, this can be done by using the contact form, Facebook chat, or call us.

1 Activating your account
1.1 Can I use the same credentials as in the previous store

During the transition of the "old" HRC-Parts webstore into the new version we transferred all customer data into the new system except the passwords and the order history.

 

To be able to use the same account (and to avoid another registration) the only action required is to use the "Forgot your Password" function. 

Forgot your password?

Just enter your E-mail address as you used before at www.HRC-Parts.com and hit the "Submit" button once. 

 

You will find an E-mail with a link to reset your password in your mailbox soon. (this can take up to 5-10 minutes) 

Reset password Email

(This is an automated process, as soon as you do another request the previous one gets obsolete; you will have to wait for the second email. The link in the fist one to arrive is not valid anymore).

 

Click on the link to open the special password reset page

Reset Password

After the reset you should be able to login to your personal account page using this new password. 

 

Please check if both the billing and shipping addresses and other details are still correct and up to date. You are able to change them yourself. 

 

If you find trouble somewhere please let us know by E-mail, Facebook chat or phone. We will help you through.

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